Privacy Policy
1. Controller
openhorizoon.com (LLC), Business Center Gulliver, 1A Sportyvna Square, Kyiv, 01001, Ukraine, EDRPOU 78171530, contact@openhorizoon.com, +380 665 725 8574, provides personal training services and is identified per Law of Ukraine No. 675-VIII "On Electronic Commerce", Art. 7. We control data under Law of Ukraine No. 3992-IX "On Personal Data Protection".
2. Data and purposes
We collect contact details, coaching intake information, health-related data you voluntarily provide, booking and payment records, and technical data (IP, device, cookies). Purposes: performing the coaching contract, legal obligations, service security, and — with explicit consent — health data processing and marketing.
3. Cookies
Non-essential cookies and terminal storage require prior informed consent; technical cookies are exempt. Manage preferences via the consent banner or settings link (Law of Ukraine No. 1089-IX "On Electronic Communications"; Law No. 3992-IX).
4. Retention
Contract and contact records: 3 years after the last service. Health data: until consent is withdrawn or 1 year after coaching ends. Accounting records: as required by law.
5. Your rights
Access, rectification, erasure, restriction, portability, objection and withdrawal of consent — email contact@openhorizoon.com. You may complain to the Ukrainian Parliament Commissioner for Human Rights.
6. Sharing and advertising
We share data only with processors (booking, payment, hosting) under written contracts; we never sell it. Promotional messages are identified as advertising and fitness or health claims are accurate and substantiated (Law of Ukraine No. 270/96-VR "On Advertising"). Marketing consent is opt-in and revocable.
7. Distance contracts and complaints
Before a coaching contract is concluded we provide the service description, price, payment terms, schedule, cancellation/withdrawal rights and complaint procedure (Law of Ukraine No. 1023-XII "On Consumer Protection", Arts. 4, 13, 15). Complaints: contact@openhorizoon.com. Statutory rights are not excluded.
8. Changes
The current version is published on this page with an updated effective date.